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MALA RESTAURANT – STRATEGIC CAREER OPPORTUNITY IN SINGAPORE’S EXPANDING FOOD & BEVERAGE INDUSTRY
Restaurant Manager / Assistant Restaurant Manager (Full-Time, Permanent Appointment)
Mala Restaurant is a well-established and rapidly expanding dining brand in Singapore, recognized for its strong operational systems, consistent food quality, and commitment to delivering a superior customer experience.
Operating within one of the most competitive Food & Beverage markets in Asia, Mala Restaurant has successfully developed a scalable and sustainable business model supported by structured processes, disciplined execution, and continuous innovation.
As part of our ongoing expansion strategy, we are seeking to appoint competent, experienced, and highly motivated professionals to join our management team. This role offers a long-term, stable, and structured career pathway in Singapore, with clear progression opportunities and performance-based rewards.
ORGANIZATIONAL OVERVIEW
Mala Restaurant has built a solid reputation within Singapore’s F&B sector through a consistent focus on:
Standardized operational systems to ensure efficiency and scalability
High-quality food preparation and presentation standards
Strong customer service culture and service delivery excellence
Continuous operational improvement and innovation
Strategic outlet expansion in high-demand commercial and residential areas
The organization emphasizes structured management practices and invests significantly in employee development to ensure long-term sustainability and workforce stability.
CORPORATE PHILOSOPHY AND VALUES
The company operates based on the following guiding principles:
Operational Excellence
Maintaining consistency and precision in every aspect of restaurant operations.
Accountability and Ownership
Encouraging every employee to take responsibility for their performance and contribution.
Team Integration
Promoting collaboration between departments to achieve operational efficiency.
Leadership Development
Identifying and nurturing internal talent for future leadership roles.
Customer-Centric Approach
Ensuring that customer satisfaction remains the primary focus of all activities.
OUTLET LOCATIONS IN SINGAPORE
Selected candidates may be assigned to any of the company’s outlets, including:
Bukit Panjang
Paya Lebar
Kent Ridge (NUS vicinity)
Jurong West (NTU vicinity)
Sembawang
Orchard Road
Simei
Serangoon
Bugis
Lentor
Lavender
Deployment decisions will be made based on workforce planning, operational demand, and business requirements.
POSITION SPECIFICATIONS
Position Title: Restaurant Manager / Assistant Restaurant Manager
Employment Type: Full-Time, Permanent
Work Schedule: 5.5 days per week
Working Hours: 10 hours per day (inclusive of breaks, shift-based system)
Salary Range: SGD 3,800 – SGD 4,500 per month
Final compensation will be determined based on:
Relevant industry experience
Leadership and operational capabilities
Communication skills
Overall performance during the selection process
High-performing candidates may be eligible for accelerated advancement and additional compensation incentives.
PRIMARY ROLE OBJECTIVE
The primary objective of this role is to ensure the efficient, compliant, and profitable operation of the restaurant, while maintaining high standards of service quality, hygiene, and workforce performance.
The role requires a balance of operational management, leadership capability, financial awareness, and customer service excellence.
COMPREHENSIVE JOB RESPONSIBILITIES
1. End-to-End Operations Management
Supervise all aspects of daily restaurant operations
Ensure adherence to company SOPs and operational guidelines
Maintain consistency in service delivery and product quality
Monitor real-time workflow during service periods
Manage peak-hour operations with effective decision-making
Coordinate between kitchen and front-of-house teams
Identify operational inefficiencies and implement corrective measures
2. Workforce Leadership and Human Resource Management
Lead and manage a team of kitchen and service personnel
Develop and implement manpower scheduling plans
Ensure optimal staffing levels during peak and non-peak periods
Conduct structured onboarding for new employees
Provide continuous training and development for team members
Evaluate staff performance and provide constructive feedback
Address employee concerns, conflicts, and disciplinary matters
Promote a professional, respectful, and performance-driven workplace culture
3. Customer Experience Management
Ensure high standards of customer service are consistently delivered
Handle customer feedback and complaints in a professional manner
Implement effective service recovery procedures
Monitor customer satisfaction levels and service quality metrics
Identify opportunities to enhance the overall dining experience
Encourage repeat business through service excellence
4. Food Safety, Hygiene, and Regulatory Compliance
Ensure full compliance with Singapore food safety regulations (NEA standards)
Maintain strict hygiene standards across all operational areas
Conduct regular inspections and audits
Ensure proper food handling and storage practices
Enforce safety protocols and cleanliness discipline among staff
5. Inventory Management and Cost Optimization
Oversee stock control, ordering, and inventory management processes
Implement cost-control measures to reduce wastage
Monitor stock usage and ensure efficient inventory turnover
Maintain supplier relationships and evaluate vendor performance
Ensure adherence to proper storage and stock rotation systems
6. Financial Performance and Reporting
Monitor daily sales and operational expenses
Analyze financial data and performance indicators
Implement strategies to improve revenue and cost efficiency
Ensure the outlet meets or exceeds performance targets
Prepare regular operational and financial reports for management
7. Leadership Conduct and Professional Standards
Demonstrate professionalism in all aspects of work
Lead by example in punctuality, discipline, and integrity
Uphold company values and brand image
Exercise sound judgment and problem-solving skills
Identify opportunities for operational and service improvements
CANDIDATE REQUIREMENTS
Professional Experience
Minimum 2 to 3 years of experience in restaurant management or supervisory roles
Experience in high-volume operations is preferred
Core Competencies
Strong leadership and team management skills
Effective communication and interpersonal abilities
Problem-solving and decision-making capability
Strong organizational and multitasking skills
Language Proficiency
Basic proficiency in English is required
Chinese language skills are advantageous
Personal Attributes
Customer-focused and service-oriented mindset
Positive attitude and proactive approach
High level of responsibility and reliability
Willingness to learn and adapt
Work Commitment
Willing to work shift schedules, weekends, and public holidays
COMPENSATION AND BENEFITS STRUCTURE
Remuneration
Competitive monthly salary aligned with industry standards
Annual salary increment based on performance evaluation
Performance bonus (0 to 2 months salary, twice annually)
Monthly bonus eligibility after completion of probation period
Employee Benefits
Complimentary staff meals (up to two meals per day)
Stable employment within an established organization
Training and Development
Structured onboarding program
Continuous training and development initiatives
Leadership training for career progression
Career Advancement
Clear progression pathway within the organization
Internal promotion opportunities for high-performing employees
International Exposure
Opportunity to gain professional experience in Singapore’s F&B sector
CAREER DEVELOPMENT FRAMEWORK
Mala Restaurant is committed to long-term talent development. Employees who demonstrate consistent performance, leadership potential, and commitment will be considered for advancement into senior management roles.
The organization provides structured development through:
Operational training programs
Leadership and management workshops
Performance evaluation and career planning
APPLICATION PROCEDURE
Interested candidates are encouraged to apply promptly.
Application Methods
Submit a detailed and updated resume
Attend walk-in interviews at designated outlets
Contact Information
Contact Person: Jolyn
Contact Number: 8168 8762
Only shortlisted candidates will be contacted for further assessment.
IMPORTANT CONSIDERATIONS
This position is intended for candidates seeking long-term employment
Applicants must demonstrate commitment, discipline, and professionalism
Candidates must be prepared to work in a fast-paced operational environment
All applications will be treated with strict confidentiality
CONCLUSION
This role presents a strategic opportunity for individuals seeking to build a sustainable and progressive career within Singapore’s Food & Beverage industry. Candidates who are performance-driven, disciplined, and committed to operational excellence are strongly encouraged to apply.
To apply for this job please visit visa.hcmou.com.